Help & Support

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Quick answers to the most common questions. If you still need a hand, send us a message with the form below and we will reply by email.

Frequently asked questions

How do I download Magic Fruit World?

On iPhone, get it from the App Store. On PC, get it on Steam. The game is free on both. An Android version is coming soon: leave your email on our Android page and we will tell you the day it lands.

Is the game really free? Are there ads?

Yes. Magic Fruit World is free to play and 100% ad-free. Every level and world can be played without paying. Purchases are optional and never a wall.

What are Gems, Magic Fruits and the Fruit Pass?

Gems are the in-game currency. Magic Fruits are the game's prize boxes: every fruit you open gives you rewards for your collection, and you get 2 Magic Fruits for free every day (one every 12 hours). The Fruit Pass is the optional subscription: extra Subscriber Fruits every day plus an exclusive catalogue, including the heroes Zuri and Zazu.

How many heroes are there, and are they free?

There are 14 heroes, each with their own power. 6 are free from the start and the rest are unlocked by playing. Zuri and Zazu are exclusive to the Fruit Pass.

How do I restore my purchases?

Open the in-game shop and use Restore purchases while signed in with the same App Store or Steam account you used to buy. If something is still missing, send us the form below with your in-game account ID and the store receipt.

Can I get a refund?

Refunds are handled by the store where you bought, not by us. On iPhone, request it from Apple at reportaproblem.apple.com. On PC, request it from Steam at help.steampowered.com. We are not able to refund in-app purchases ourselves.

How do I delete my account?

In the game, go to Settings > Account > Delete account. Your account is deactivated right away and you have 30 days to change your mind by logging in again; after that the deletion is final. Full details in the game's Privacy Policy.

How do creator codes work?

If a creator shared a code or link with you, enter the code in the game or open their link: you receive a gift of 10 Magic Fruits and your creator gets credit for bringing you in.

I found a bug. What should I send you?

Use the form below and include: your device and system version, the game version, your in-game account ID, the steps to reproduce the problem and, if you can, a screenshot or video. The more detail, the faster we can fix it.

Where can I talk to the team and other players?

Join our official Discord. For anything about your data, read the game's Privacy Policy.

Contact support

Fill in the form and we will reply to your email. Please never include passwords.

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Magic Fruit World by Zelcar Games.